iLab Operation Software

iLab Access

You can gain access to the Department of Chemistry Mass Spectrometry Core Laboratory by clicking here

If at any point you encounter issues with functionality of the iLab website feel free to reach out the Core Director or UNC’s on-campus iLab team at coresupport@med.unc.edu

UNC-CH/Internal Clients

The Mass Spectrometry Core Laboratory at UNC is excited to start using an online system to streamline the process of ordering and billing for core service requests. All Core Lab users are required to complete a one-time registration as discussed below. Once you are registered, the system will enable you to place service requests, provide required approvals, and monitor progress.

How to Register for an Account:
To get started, you must register for an account:

  1. Navigate to the core page: Core External URL
  2. In the upper-right-hand corner of the screen where it says, ‘Welcome UNC user, please click here to login or register,’ select the ‘click here’ link
  3. You will be directed to an authentication page where you will need to enter your UNC credentials
  4. Once you have entered your credentials, click the ‘Login’ button
  5. You will be directed to an iLab Registration page where you will need to select your PI/Lab, and verify your contact information
  6. Once your registration has been submitted, your PI will receive a notification that you have requested membership to their lab in iLab. They will need to approve your membership and assign any Account Number for your use.

To Create an Equipment Reservation:
Once you have been accepted into your PI’s lab and assigned Account Number, you can schedule equipment time.

  1. Navigate to the core page: Core External URL
  2. At the upper right hand of the page where it says, ‘Welcome UNC user, click here to log in or register,’ select ‘click here’.
  3. Enter your UNC Credential and password, and sign in.
  4. Select the Schedule Equipment tab and click on the ‘View Schedule’ button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.
  5. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.

To Create a Service Request:
Once you have been accepted into your PI’s lab and assigned Account Number, you can create service requests.

  1. Navigate to the core page: Core External URL
  2. At the upper right hand of the page where it says, ‘Welcome UNC user, click here to log in or register,’ select click here.
  3. Enter your UNC Credential and password, and sign in.
  4. Select the Request Services tab and click on the ‘Request Service’ button next to the service of interest.
  5. You will be asked to complete a form before submitting the request to the core.
  6. Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

External Clients

The UNC Department of Chemistry Mass Spectrometry Core Lab requires a one-time registration as discussed below. Once you are registered, the system will enable you to place service requests, provide required approvals, and monitor progress.

How to Register for an Account:

  1. Complete the registration form on the sign-up page.
  2. Receive a Welcome Email from iLab ,typically within one business day, with login credentials.

To Create a Service Request:
Using your iLab login credentials, you can place a service request.

  1. Login Here using the ‘External UNC user?’ option.
  2. Enter the credentials received in your welcome email from iLab.
  3. Select the Request Services tab and click on the Request Service button next to the service of interest.
  4. You will be asked to complete a form before submitting the request to the core.
  5. Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

To Create an Equipment Reservation:
Using your iLab login credentials, you can place orders and schedule equipment time.

  1. Login Here using the ‘External UNC user?’ option.
  2. Enter the credentials received in your welcome email from iLab.
  3. Select the Schedule Equipment tab and click on the View Schedule button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.
  4. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.

For UNC PIs:

If you have researchers who use the core’s services, you may receive email requests from researchers wishing to join your group. The request email will have specific instructions on how to approve the request. In case you are interested in the process, we have pasted instructions below. If you would prefer to delegate these notifications/approvals to a financial manager, please email coresupport@med.unc.edu with your financial manager’s name & email.

Instructions:

  1. Click here to log-in: Core External URL
  2. You will use your UNC credentials to log into iLab
  3. Once logged in, look for the link in the left hand menu that says ‘my labs’. Hover-over and select your lab.
  4. Set the auto-approval amount if you do not wish to approve service requests below a certain dollar amount. To do this, select the ‘Members’ panel and enter a dollar amount in the ‘Auto Pre-Approval’ amount and click ‘save settings.’
  5. To approve lab membership requests, select the ‘Membership Requests & Account Numbers’ tab. New membership requests will show at the top of this page. Click “Approve” to accept a member into your lab. Click “Reject” if they are not a member of your lab.
  6. To assign an Account Number to a member of your lab, find the member in the above list where it says, ‘Manage Account Numbers.’ Select the checkbox/es to the right of their name for the Account Number/s you wish to assign them.